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911 Central Dispatch

central_dispatch

212 West Main Street
Harrisville, Michigan 48740
Office: (989) 724-0911
Fax: (989) 724-6181
Jeffrey Brackett
DIRECTOR

 

Alcona County Central Dispatch is a consolidated emergency services answering point, responsible for handling requests for law enforcement, fire and emergency medical services for Alcona County.

We are located within the Sheriff’s Department just west of the intersection of M-72 and US 23 in Harrisville.

Our Staff consists of a Director, and 8 dispatchers.

 
WHEN TO CALL 9-1-1:

1. Call only for immediate emergency assistance: medical, fire or police.
2. Be prepared to provide essential information to the dispatcher.
3. Stay on the line until you are told to hang up.

USE NON-EMERGENCY NUMBERS WHEN you do not need immediate
Assistance. (Numbers provided below).

 
HOW TO AVOID ACCIDENTAL 9-1-1 CALLS:

1. Do Not Pre-Program 911 into cell phones
2. Teach Children when to dial 911
3. Do Not Hang Up on an Accidental 911 Call-Tell the Dispatcher that it was an Accident.

9-1-1 Facts:
1. “Landline Phones” are phones that ring in your home.
2. Most Landline Phones will provide the 911 Dispatcher with your address. The dispatcher will verify your address if you call 911.
3. Cell Phones do not provide your location to the dispatcher.
4. If you call 911 from a Cell Phone-be patient. The call may not go to the proper agency and may have to be transferred.
5. Cell Phone callers should use caution when calling from a vehicle. Look for landmarks/street names/or mile markers to give your location.
6. Stay on the line until the Dispatcher has all the information.
7. Leave your phone ON in case they need to call you back.
8. Keep in mind that lack of cell phone coverage may prevent you from getting a good signal to call 911. You may have to change your location to make your call.
NEVER PRACTICE CALLING 9-1-1 ON A REAL PHONE.

STAY CALM AND HELP THE DISPATCHER GET THE RIGHT INFORMATION SO THEY CAN GET YOU THE HELP YOU NEED.

DON’T HANG UP. LET THE DISPATCHER END THE CALL.

NON-EMERGENCY NUMBERS:
Alcona Central Dispatch: (989) 724-0911
Alcona County Sheriff: (989) 724-6271
Alcona County Offices: (989) 724-9400
US Forest Service (989) 739-0728 Ext 3007
Michigan State Police (Alpena): (989) 354-4101
Michigan DNR Law (Mio): (989) 826-3211
Michigan DNR Fire (Lincoln) (989) 736-8336
Northeast Michigan 211
Alpena Central Dispatch: (989) 354-9111
Alpena City Police: (989) 354-1800
Alpena County Sheriff: (989) 354-9830
Iosco Central Dispatch: (989) 362-1430